Description

If you’re considering a Friedman workshop and don’t know which one to attend, look no further. This is it. It is the ultimate retail sales management course, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales, not just hope they happen.

Duration & Times

2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day)

Registration fees

  • $995
  • Want your team to attend? Call for group pricing.

Overview 

  • How you can turn your sales staff’s “helpfulness” into high performance selling
  • How to accurately and objectively set sales goals
  • Understanding the new sales metrics and which ones impact your sales the most
  • How to go from a “have to” to “want to” store culture
  • The right way to handle variation and deviation from best practices
  • How to create an easy-to-read sales performance dashboard
  • How to master the most critical and often overlooked steps of sales floor management
  • Redefined coaching techniques that improve everyone’s sales performance
  • What progressive discipline steps to take when coaching fails
  • How establishing esprit de corps results in better customer service and higher sales