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DTSTAMP:20260816T132915
CREATED:20181108T211605Z
LAST-MODIFIED:20181108T211715Z
UID:15920-1568620800-1568826000@friedman.com.au
SUMMARY:PRMS | September 2019 | Melbourne\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-september-2019-melbourne-au/
LOCATION:Novotel Melbourne St Kilda Hotel\, 16 The Esplanade\, ST KILDA\, VIC\, 3182\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20190826T080000
DTEND;TZID=Australia/Sydney:20190828T170000
DTSTAMP:20260816T132915
CREATED:20181108T215944Z
LAST-MODIFIED:20190330T203743Z
UID:15921-1566806400-1567011600@friedman.com.au
SUMMARY:PRMS | August 2019 | Sydney\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-aug-2019-sydney-au-2/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20190617T080000
DTEND;TZID=Australia/Sydney:20190618T170000
DTSTAMP:20260816T132915
CREATED:20181108T220845Z
LAST-MODIFIED:20181108T220845Z
UID:15923-1560758400-1560877200@friedman.com.au
SUMMARY:MSS | June 2019 | Sydney\, AU
DESCRIPTION:Multiple Store Supervision Workshop\nA district manager’s job is not to be a substitute for poor performing managers. The supervision of multiple locations is often the biggest reason many businesses fail to expand. Yet the position has been relatively undefined in retail for decades. This is the definitive course on how to build a chain or district of highly accountable\, high-performance retail stores. Learn the newest multi-store management systems and skills perfected by retail authority Harry J. Friedman. Find out why this workshop is routinely attended by retail’s most successful chains. \nDuration & Times \n2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. \nRegistration fees \nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\nOverview  \n\nWhy your store managers will make or break you\nHow holding your staff accountable for sales and service behaviors will increase sales\nWhy setting performance baselines for each store is critical for success\nDeveloping strategic and tactical plans for your stores and how they differ\nCreating accurate store assessments that reveal the root causes of poor performance\nWhy your stores’ most critical metrics are often overlooked\nHow to staff your stores and prevent “panic” hiring\nCreating the “model store” – a template for all stores to follow\nPutting an end to nagging non-compliance problems\nKey indicators of a supervisor’s effectiveness\nHow to stop putting out daily fires and start building better store managers\nLeadership skills that will empower and inspire your staff\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket To Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/mss-june-2019-sydney-au/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Multiple Store Supervision Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20190520T080000
DTEND;TZID=Australia/Sydney:20190522T170000
DTSTAMP:20260816T132915
CREATED:20181108T205936Z
LAST-MODIFIED:20181108T211059Z
UID:15913-1558339200-1558544400@friedman.com.au
SUMMARY:PRMS | May 2019 | Melbourne\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-may-2019-melbourne-au/
LOCATION:Novotel Melbourne St Kilda Hotel\, 16 The Esplanade\, ST KILDA\, VIC\, 3182\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20190318T080000
DTEND;TZID=Australia/Sydney:20190320T170000
DTSTAMP:20260816T132915
CREATED:20181108T204721Z
LAST-MODIFIED:20181108T205009Z
UID:15910-1552896000-1553101200@friedman.com.au
SUMMARY:PRMS | March 2019 | Sydney\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/15910/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20181015T090000
DTEND;TZID=Australia/Melbourne:20181017T160000
DTSTAMP:20260816T132915
CREATED:20171222T070329Z
LAST-MODIFIED:20171222T070329Z
UID:15850-1539594000-1539792000@friedman.com.au
SUMMARY:PRMS | October 2018 | Melbourne\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-october-2018-melbourne-au/
LOCATION:Novotel Melbourne St Kilda Hotel\, 16 The Esplanade\, ST KILDA\, VIC\, 3182\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20180917T090000
DTEND;TZID=Australia/Sydney:20180919T160000
DTSTAMP:20260816T132915
CREATED:20171222T065925Z
LAST-MODIFIED:20171222T065925Z
UID:15848-1537174800-1537372800@friedman.com.au
SUMMARY:PRMS | September 2018 | Sydney\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-september-2018-sydney-au/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Brisbane:20180820T090000
DTEND;TZID=Australia/Brisbane:20180822T160000
DTSTAMP:20260816T132915
CREATED:20171222T065708Z
LAST-MODIFIED:20171222T065733Z
UID:15846-1534755600-1534953600@friedman.com.au
SUMMARY:PRMS | August 2018 | Brisbane\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-august-2018-brisbane-au/
LOCATION:The Sebel Quay West Brisbane\, 132 Alice St\, Brisbane City\, QLD\, 4000\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20180723T090000
DTEND;TZID=Australia/Melbourne:20180725T160000
DTSTAMP:20260816T132915
CREATED:20171222T065451Z
LAST-MODIFIED:20171222T070100Z
UID:15844-1532336400-1532534400@friedman.com.au
SUMMARY:PRMS | July 2018 | Melbourne\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-july-2018-melbourne-au/
LOCATION:Novotel Melbourne St Kilda Hotel\, 16 The Esplanade\, ST KILDA\, VIC\, 3182\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20180722T080000
DTEND;TZID=Australia/Sydney:20180724T170000
DTSTAMP:20260816T132915
CREATED:20181108T211224Z
LAST-MODIFIED:20181108T211314Z
UID:15919-1532246400-1532451600@friedman.com.au
SUMMARY:PRMS | July 2019 | Sydney\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-july-2019-sydney-au/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20180709T090000
DTEND;TZID=Australia/Sydney:20180711T160000
DTSTAMP:20260816T132915
CREATED:20171222T065059Z
LAST-MODIFIED:20180529T145858Z
UID:15842-1531126800-1531324800@friedman.com.au
SUMMARY:PRMS | July 2018 | Sydney\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-july-2018-sydney-au/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Brisbane:20180430T090000
DTEND;TZID=Australia/Brisbane:20180502T160000
DTSTAMP:20260816T132915
CREATED:20171222T064846Z
LAST-MODIFIED:20171222T065237Z
UID:15840-1525078800-1525276800@friedman.com.au
SUMMARY:PRMS | May 2018 | Brisbane\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-may-2018-brisbane-au/
LOCATION:The Sebel Quay West Brisbane\, 132 Alice St\, Brisbane City\, QLD\, 4000\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20180423T090000
DTEND;TZID=America/Chicago:20180424T170000
DTSTAMP:20260816T132915
CREATED:20171229T025838Z
LAST-MODIFIED:20171229T025838Z
UID:15863-1524474000-1524589200@friedman.com.au
SUMMARY:MSS | April 2018 | Sydney\, AU
DESCRIPTION:Multiple Store Supervision Workshop\nA district manager’s job is not to be a substitute for poor performing managers. The supervision of multiple locations is often the biggest reason many businesses fail to expand. Yet the position has been relatively undefined in retail for decades. This is the definitive course on how to build a chain or district of highly accountable\, high-performance retail stores. Learn the newest multi-store management systems and skills perfected by retail authority Harry J. Friedman. Find out why this workshop is routinely attended by retail’s most successful chains. \nDuration & Times \n2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. \nRegistration fees \nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\nOverview  \n\nWhy your store managers will make or break you\nHow holding your staff accountable for sales and service behaviors will increase sales\nWhy setting performance baselines for each store is critical for success\nDeveloping strategic and tactical plans for your stores and how they differ\nCreating accurate store assessments that reveal the root causes of poor performance\nWhy your stores’ most critical metrics are often overlooked\nHow to staff your stores and prevent “panic” hiring\nCreating the “model store” – a template for all stores to follow\nPutting an end to nagging non-compliance problems\nKey indicators of a supervisor’s effectiveness\nHow to stop putting out daily fires and start building better store managers\nLeadership skills that will empower and inspire your staff\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\n  \nAdd Ticket To Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/mss-april-2018-sydney-au/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Multiple Store Supervision Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Melbourne:20180319T090000
DTEND;TZID=Australia/Melbourne:20180321T160000
DTSTAMP:20260816T132915
CREATED:20171222T064511Z
LAST-MODIFIED:20171222T065722Z
UID:15837-1521450000-1521648000@friedman.com.au
SUMMARY:PRMS | March 2018 | Melbourne\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-march-2018-melbourne/
LOCATION:Novotel Melbourne St Kilda Hotel\, 16 The Esplanade\, ST KILDA\, VIC\, 3182\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20180219T090000
DTEND;TZID=America/Chicago:20180221T160000
DTSTAMP:20260816T132915
CREATED:20171121T090019Z
LAST-MODIFIED:20171219T001953Z
UID:15772-1519030800-1519228800@friedman.com.au
SUMMARY:PRMS | Feb 2018 | Sydney\, AU
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 4:00 p.m. on final day) \nRegistration fees \n\nA$1\,300 +GST\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/prms-feb-2018-sydney-au/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171107T090000
DTEND;TZID=America/Chicago:20171109T130000
DTSTAMP:20260816T132915
CREATED:20170822T020911Z
LAST-MODIFIED:20170822T020911Z
UID:15702-1510045200-1510232400@friedman.com.au
SUMMARY:Ontario\, California: MSSW Nov. 2017
DESCRIPTION:Multiple Store Supervision WorkshopA district manager’s job is not to be a substitute for poor performing managers. The supervision of multiple locations is often the biggest reason many businesses fail to expand. Yet the position has been relatively undefined in retail for decades. This is the definitive course on how to build a chain or district of highly accountable\, high-performance retail stores. Learn the newest multi-store management systems and skills perfected by retail authority Harry J. Friedman. Find out why this workshop is routinely attended by retail’s most successful chains. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n$995\nWant your team to attend? Call for group pricing.\nOverview  \n\nWhy your store managers will make or break you\nHow holding your staff accountable for sales and service behaviors will increase sales\nWhy setting performance baselines for each store is critical for success\nDeveloping strategic and tactical plans for your stores and how they differ\nCreating accurate store assessments that reveal the root causes of poor performance\nWhy your stores’ most critical metrics are often overlooked\nHow to staff your stores and prevent “panic” hiring\nCreating the “model store” – a template for all stores to follow\nPutting an end to nagging non-compliance problems\nKey indicators of a supervisor’s effectiveness\nHow to stop putting out daily fires and start building better store managers\nLeadership skills that will empower and inspire your staff\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket To Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/ontario-california-mssw-nov-2017/
LOCATION:Hyatt Place Ontario/Rancho Cucamonga\, 4760 East Mills Circle\, Ontario\, CA\, 91764\, United States
CATEGORIES:Multiple Store Supervision Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20171024T090000
DTEND;TZID=America/Los_Angeles:20171026T130000
DTSTAMP:20260816T132915
CREATED:20170822T015231Z
LAST-MODIFIED:20170822T021038Z
UID:15693-1508835600-1509022800@friedman.com.au
SUMMARY:Ontario\, California: PRMS Oct. 2017
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/ontario-california-prms-oct-2017/
LOCATION:Hyatt Place Ontario/Rancho Cucamonga\, 4760 East Mills Circle\, Ontario\, CA\, 91764\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170926T090000
DTEND;TZID=America/Chicago:20170928T130000
DTSTAMP:20260816T132915
CREATED:20170731T064103Z
LAST-MODIFIED:20170822T024931Z
UID:15678-1506416400-1506603600@friedman.com.au
SUMMARY:Columbus\, Ohio: PRMS Sep. 2017
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/columbus-ohio-prms-sep-2017/
LOCATION:Hyatt Place Columbus/Worthington\, 7490 Vantage Drive\, Columbus\, OH\, 43235\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Sydney:20170918T090000
DTEND;TZID=Australia/Sydney:20170920T160000
DTSTAMP:20260816T132915
CREATED:20170822T024736Z
LAST-MODIFIED:20170822T024816Z
UID:15708-1505725200-1505923200@friedman.com.au
SUMMARY:Sydney\, Australia: PRMS Sep. 2017
DESCRIPTION:Professional Retail Management SeminarIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/sydney-australia-prms-sep-2017/
LOCATION:Novotel Sydney Parramatta\, 350 Church Street\, Parramatta\, NSW\, Australia
CATEGORIES:Professional Retail Management Workshops
ORGANIZER;CN="The Friedman Group Australia":MAILTO:showtime@friedman.com.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170726T090000
DTEND;TZID=America/Chicago:20170728T130000
DTSTAMP:20260816T132915
CREATED:20170608T031018Z
LAST-MODIFIED:20170608T031458Z
UID:15344-1501059600-1501246800@friedman.com.au
SUMMARY:Dallas\, Texas: PRMS 2017
DESCRIPTION:Professional Retail Management Workshop\nIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/dallas-texas-prms/
LOCATION:Hyatt Place Dallas/Grapevine\, 2220 Grapevine Mills Circle West\, Grapevine\, TX\, 76051\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170606T090000
DTEND;TZID=America/Chicago:20170608T130000
DTSTAMP:20260816T132915
CREATED:20170411T025916Z
LAST-MODIFIED:20170411T030522Z
UID:15114-1496739600-1496926800@friedman.com.au
SUMMARY:Chicago\, Illinois: MSSW 2017
DESCRIPTION:Multiple Store Supervision Workshop\nA district manager’s job is not to be a substitute for poor performing managers. The supervision of multiple locations is often the biggest reason many businesses fail to expand. Yet the position has been relatively undefined in retail for decades. This is the definitive course on how to build a chain or district of highly accountable\, high-performance retail stores. Learn the newest multi-store management systems and skills perfected by retail authority Harry J. Friedman. Find out why this workshop is routinely attended by retail’s most successful chains. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n$995\nWant your team to attend? Call for group pricing.\nOverview  \n\nWhy your store managers will make or break you\nHow holding your staff accountable for sales and service behaviors will increase sales\nWhy setting performance baselines for each store is critical for success\nDeveloping strategic and tactical plans for your stores and how they differ\nCreating accurate store assessments that reveal the root causes of poor performance\nWhy your stores’ most critical metrics are often overlooked\nHow to staff your stores and prevent “panic” hiring\nCreating the “model store” – a template for all stores to follow\nPutting an end to nagging non-compliance problems\nKey indicators of a supervisor’s effectiveness\nHow to stop putting out daily fires and start building better store managers\nLeadership skills that will empower and inspire your staff\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\nAdd Ticket To Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/chicago-illinois-mssw-2017/
LOCATION:Hyatt Place Chicago/Lombard/Oak Brook\, 2340 South Fountain Square Drive\, Lombard\, IL\, 60148\, United States
CATEGORIES:Multiple Store Supervision Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20170425T090000
DTEND;TZID=UTC:20170427T130000
DTSTAMP:20260816T132915
CREATED:20170109T105930Z
LAST-MODIFIED:20170117T080703Z
UID:15028-1493110800-1493298000@friedman.com.au
SUMMARY:Ft. Lauderdale\, Florida: PRMW 2017
DESCRIPTION:Professional Retail Management Workshop\nIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/ft-lauderdale-florida-prmw-2017/
LOCATION:Hyatt Place Ft. Lauderdale/Convention Center\, 1851 SE 10th Avenue\, Ft. Lauderdale\, FL\, 33316\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20170321T090000
DTEND;TZID=UTC:20170323T130000
DTSTAMP:20260816T132915
CREATED:20170103T094117Z
LAST-MODIFIED:20170103T094117Z
UID:15019-1490086800-1490274000@friedman.com.au
SUMMARY:Ontario\, California: PRMW 2017
DESCRIPTION:Professional Retail Management Workshop\nIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nAdd Ticket Cart(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/ontario-california-prmw-2017/
LOCATION:Hyatt Place Ontario/Rancho Cucamonga\, 4760 East Mills Circle\, Ontario\, CA\, 91764\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20161017T090000
DTEND;TZID=UTC:20161019T130000
DTSTAMP:20260816T132915
CREATED:20160427T121954Z
LAST-MODIFIED:20161027T095209Z
UID:13488-1476694800-1476882000@friedman.com.au
SUMMARY:Baltimore\, Maryland: MSSW
DESCRIPTION:Multiple Store Supervision Workshop\n\nA district manager’s job is not to be a substitute for poor performing managers. The supervision of multiple locations is often the biggest reason many businesses fail to expand. Yet the position has been relatively undefined in retail for decades. This is the definitive course on how to build a chain or district of highly accountable\, high-performance retail stores. Learn the newest multi-store management systems and skills perfected by retail authority Harry J. Friedman. Find out why this workshop is routinely attended by retail’s most successful chains. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n$995\nWant your team to attend? Call for group pricing.\nOverview  \n\nWhy your store managers will make or break you\nHow holding your staff accountable for sales and service behaviors will increase sales\nWhy setting performance baselines for each store is critical for success\nDeveloping strategic and tactical plans for your stores and how they differ\nCreating accurate store assessments that reveal the root causes of poor performance\nWhy your stores’ most critical metrics are often overlooked\nHow to staff your stores and prevent “panic” hiring\nCreating the “model store” – a template for all stores to follow\nPutting an end to nagging non-compliance problems\nKey indicators of a supervisor’s effectiveness\nHow to stop putting out daily fires and start building better store managers\nLeadership skills that will empower and inspire your staff\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\n\nAdd Ticket To Cart\n(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/baltimore-maryland-mssw/
LOCATION:Hyatt Place Baltimore/BWI Airport\, 940 International Dr\, Linthicum Heights\, MD\, 21090\, United States
CATEGORIES:Multiple Store Supervision Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20160920T090000
DTEND;TZID=UTC:20160922T130000
DTSTAMP:20260816T132915
CREATED:20160427T055909Z
LAST-MODIFIED:20161027T095209Z
UID:13467-1474362000-1474549200@friedman.com.au
SUMMARY:Cincinnati\, Ohio: PRMW
DESCRIPTION:Professional Retail Management Workshop\n\nIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\n\nAdd Ticket To Cart\n(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/cincinnati-ohio-prmw/
LOCATION:Hyatt Place Cincinnati Airport / Florence\, 300 Meijer Drive\, Florence\, KY\, 41402\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20160823T090000
DTEND;TZID=UTC:20160825T130000
DTSTAMP:20260816T132915
CREATED:20160427T054914Z
LAST-MODIFIED:20161027T095209Z
UID:13464-1471942800-1472130000@friedman.com.au
SUMMARY:Denver\, Colorado: PRMW
DESCRIPTION:Professional Retail Management Workshop\n\nIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\nRegistering Multiple Attendees \n\nClick “Add Ticket To Cart” button below\nAdjust the “Quantity” for the number of attendees then click “Update Cart“\nComplete the checkout process and submit the order\nYou’ll receive a confirmation email and then a follow up email\nIn the follow up email you’ll be asked to reply with information for each of the attendees\n\n\nAdd Ticket To Cart\n(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/denver-colorado-pmrw/
LOCATION:Hyatt Place Denver/Cherry Creek\, 4150 East Mississippi Avenue\, Glendale\, CO\, 80246\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20160712T090000
DTEND;TZID=UTC:20160714T130000
DTSTAMP:20260816T132915
CREATED:20160427T053258Z
LAST-MODIFIED:20161027T095209Z
UID:13456-1468314000-1468501200@friedman.com.au
SUMMARY:Ontario\, California: PRMW
DESCRIPTION:Professional Retail Management Workshop\n\nIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales\n\n\nAdd Ticket Cart\n(adjust ticket quantity in cart)
URL:https://friedman.com.au/event/ontario-california-prmw/
LOCATION:Hyatt Place Ontario/Rancho Cucamonga\, 4760 East Mills Circle\, Ontario\, CA\, 91764\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20160607T090000
DTEND;TZID=UTC:20160609T130000
DTSTAMP:20260816T132915
CREATED:20160426T111930Z
LAST-MODIFIED:20161027T095210Z
UID:13449-1465290000-1465477200@friedman.com.au
SUMMARY:Secaucus\, New Jersey: PRMW
DESCRIPTION:Professional Retail Management Workshop\n\nIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales
URL:https://friedman.com.au/event/secaucus-new-jersey-prmw/
LOCATION:Embassy Suites by Hilton Secaucus Meadowlands\, 455 Plaza Dr\, Secaucus\, NJ\, 07094\, United States
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20160511T090000
DTEND;TZID=UTC:20160513T130000
DTSTAMP:20260816T132915
CREATED:20160427T121429Z
LAST-MODIFIED:20161027T095209Z
UID:13485-1462957200-1463144400@friedman.com.au
SUMMARY:Ontario\, California: MSSW
DESCRIPTION:Multiple Store Supervision Workshop\n\nA district manager’s job is not to be a substitute for poor performing managers. The supervision of multiple locations is often the biggest reason many businesses fail to expand. Yet the position has been relatively undefined in retail for decades. This is the definitive course on how to build a chain or district of highly accountable\, high-performance retail stores. Learn the newest multi-store management systems and skills perfected by retail authority Harry J. Friedman. Find out why this workshop is routinely attended by retail’s most successful chains. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n$995\nWant your team to attend? Call for group pricing.\nOverview  \n\nWhy your store managers will make or break you\nHow holding your staff accountable for sales and service behaviors will increase sales\nWhy setting performance baselines for each store is critical for success\nDeveloping strategic and tactical plans for your stores and how they differ\nCreating accurate store assessments that reveal the root causes of poor performance\nWhy your stores’ most critical metrics are often overlooked\nHow to staff your stores and prevent “panic” hiring\nCreating the “model store” – a template for all stores to follow\nPutting an end to nagging non-compliance problems\nKey indicators of a supervisor’s effectiveness\nHow to stop putting out daily fires and start building better store managers\nLeadership skills that will empower and inspire your staff
URL:https://friedman.com.au/event/ontario-california-mssw/
LOCATION:Hyatt Place Ontario/Rancho Cucamonga\, 4760 East Mills Circle\, Ontario\, CA\, 91764\, United States
CATEGORIES:Multiple Store Supervision Workshops
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20160404T090000
DTEND;TZID=UTC:20160406T130000
DTSTAMP:20260816T132915
CREATED:20160426T110258Z
LAST-MODIFIED:20161027T095210Z
UID:13440-1459760400-1459947600@friedman.com.au
SUMMARY:Orlando\, Florida PRMW
DESCRIPTION:Professional Retail Management Workshop\n\nIf you’re considering a Friedman workshop and don’t know which one to attend\, look no further. This is it. It is the ultimate retail sales management course\, a master plan on how to run your retail floor and generate more sales. If you’re still talking to your staff about name tags and showing up for work on time\, you might be playing a very small game. One that steals your energy and valuable time needed to increase sales. This will put you on track to drive sales\, not just hope they happen. \nDuration & Times \n2 1/2 Days beginning each day promptly at 9:00 a.m. and ending at 5:00 p.m. (ends at 1:00 p.m. on final day) \nRegistration fees \n\n$995\nWant your team to attend? Call for group pricing.\n\nOverview  \n\nHow you can turn your sales staff’s “helpfulness” into high performance selling\nHow to accurately and objectively set sales goals\nUnderstanding the new sales metrics and which ones impact your sales the most\nHow to go from a “have to” to “want to” store culture\nThe right way to handle variation and deviation from best practices\nHow to create an easy-to-read sales performance dashboard\nHow to master the most critical and often overlooked steps of sales floor management\nRedefined coaching techniques that improve everyone’s sales performance\nWhat progressive discipline steps to take when coaching fails\nHow establishing esprit de corps results in better customer service and higher sales
URL:https://friedman.com.au/event/orlando-florida-prmw/
LOCATION:NSW
CATEGORIES:Professional Retail Management Workshops
END:VEVENT
END:VCALENDAR