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A must for: Owners, Sr. Executives, Regional Managers, Area Supervisors.

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Seminar Highlights Whether the economy is up or down, this is the course that retail's most successful chains keep coming back to. Find out why. All the ingredients you need to get everyone performing at higher levels, and create a structure for growing the number of stores in your company and ensuring their success.

  • Discover why Regional Managers are the most important part but sometimes the weakest link of a chain-store operation
  • Why some stores fall behind the rest and how to get them up to speed
  • How to effectively staff your stores and prevent "panic" hiring
  • Why critical sales stats are often overlooked
  • How to build the "model store"
  • 5 steps to setting detailed "standards of performance"
  • Eliminating your biggest nightmare: non-compliance
  • How to stop putting out daily fires, and start building better store managers
Regional Manager - The Missing Link
  • The steps required to be a World Class Regional Manager
    • Key Performance Indicators of a successful Regional Manager
    • The Five steps to Eliminating chaos
    • Stop accepting poor performance!
    • The step up from Management to supervision
    • The process for ensuring that your stores can win
    • Developing a leader's perspective
    Resolving the People Dilemma
  • A proven formula for recruiting, hiring, training and retaining top performers
    • Why recruiting must be always be on going
    • Interview and hiring techniques that identify winners
    • The key reasons for top performers leaving
    • How to staff your stores to maximise sales and deliver World Class Service
    • How hiring the right person can add an extra $100,000 or more to your annual turn over.
    The Model Store
  • The ideal store that you have aspired to achieve.
    • The reason and value of a model store
    • The process for building a model store
    • The template for achieving a Model Region.
    Statistical Analysis
  • The system that ensures you track the right statistics that makes sure your stores are more successful.
    • Defining the correct statistics to track and eliminating extra paperwork.
    • Uncovering the mystery of setting store sales goals and how to make sure they are achieved.
    • Measuring your stores performance against a World recognised matrix.
    Skills Development
  • Developing the leadership and skills necessary to cause the stores’ productivity to rise to the next level.
    • Developing the ability to effectively communicate
    • Understanding conflict resolution management
    • Developing a winning team.

    To register for this course please use this form
    Course Registration

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    Program Calendar

    Mon, Apr 23rd, 2012
     -  Tue, Apr 24th, 2012
    Sydney, NSW
    Multiple Store Supervision
    (2 Day) Camp Sydney
    Mon, May 21st, 2012
     -  Wed, May 23rd, 2012
    Sydney, NSW
    Retail Management Training
    (3 Day) Camp Sydney
    Mon, Jun 18th, 2012
     -  Wed, Jun 20th, 2012
    Melbourne, VIC
    Retail Management Training
    (3 Day) Camp Melbourne
    Mon, Jul 16th, 2012
     -  Wed, Jul 18th, 2012
    Brisbane, QLD
    Retail Management Training
    (3 Day) Camp Brisbane
    Mon, Jul 23rd, 2012
     -  Tue, Jul 24th, 2012
    Melbourne, VIC
    Multiple Store Supervision
    (2 Day) Camp Melbourne
    Mon, Aug 13th, 2012
     -  Wed, Aug 15th, 2012
    Sydney, NSW
    Retail Management
    (3 Day) Training Camp Sydney
    Mon, Sep 17th, 2012
     -  Wed, Sep 19th, 2012
    Melbourne, VIC
    Retail Management Training
    (3 Day) Camp Melbourne

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